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December 2012

Adopting a 51% Ownership Attitude

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Date: December 6, 2012

June 2012

Is Your Hair on Fire?

Have you ever been around people who seem to have a sense of urgency about everything? I don’t know about you, but I can’t believe that every priority is of an urgent nature. Yet, I see people every day who are terribly stressed by circumstances, often out of their control. Read More »

Date: June 20, 2012

February 2012

Curbing the Chronic Complainer

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Date: February 15, 2012

The Power of Dependence

“When we try to pick out anything by itself, we find it hitched to everything else in the Universe.” – John Muir, 1911 Read More »

Date: February 1, 2012

December 2011

How to Defuse a Work-Related Disagreement

Have you ever been in the middle of a contentious discussion and wondered, ‘Where is he (or she) coming from?’ Read More »

Date: December 7, 2011

September 2011

Five Ways to Assess Your ‘Haves’ and ‘Have-Nots’

I received a great letter recently from a business friend of mine who provides consultative financial and business services to medical professionals. In it, he shared an exercise he created to help his clients with their strategic planning endeavors: The Having Exercise. Read More »

Date: September 21, 2011

Solution-Based Thinking

How do you think about a problem in a healthy way? My suggestion is to focus on the solution – not the problem. Read More »

Date: September 7, 2011

August 2011

The Battle of Who’s Most Entitled

Allow me to take some liberties with those in this world – including myself at times – who feel they deserve something or feel they’re too important or too busy to be bothered. We all know people who feel a strong sense of entitlement, whose expectations for perks or rewards goes well beyond what might normally be expected. I see this in the workplace as well as in social environments. And, I’m not just talking about individuals in positions of leadership; this characteristic is not based on a particular demographic or social class. It’s merely behavior that some individuals have cultivated or reinforced over time. Read More »

Date: August 10, 2011

July 2011

How to Lead Effectively When Everything is a Priority

If you’re like me, there often isn’t enough time in the day to accomplish everything that needs to be done. This is especially true when you add in the things that you want, but do not necessarily need to accomplish. While I have taken a few Time Management courses in the past, I don’t pretend to be an expert on the matter -- just ask my family. I can, however, offer some insights that have helped me to remain calm during the most hectic of times. Read More »

Date: July 13, 2011

June 2011

Is Being a Leader Worth the Effort?

The title of this post highlights a question that I have been asked many times by professionals. Attached is a link to a terrific article titled From Drift to Clarity that I think will be of benefit to all leaders, especially those whose careers may be adrift. I invite you to read the article and then ponder a couple of comments that I have listed below, which relate. Please feel free to post your own comments on the message board if you feel so obliged! Read More »

Date: June 29, 2011

“Dear Boss” Letter: Follow-up Edition

Thus far in my short blogging career, no post has received more comments than my “Dear Boss” hypothetical letter. Therefore, in this installment I thought it would be nice to offer a theoretical response. If you have not already, take a moment to read the initial blog-article that prompted this week’s post. I look forward to your comments!  Read More »

Date: June 22, 2011

Guest Opinion: Emotion in the Workplace

This is the second guest article I’ve had the privilege of posting. Rick Schaufler is one of my team leaders, and the following story is being shared in an effort to teach us all about keeping our emotions in check at work. Following Rick’s discussion, I have offered a couple of my own personal observations. I invite readers to post any comments they have on this topic.  

As supervisors, we are hit all day long with various issues that come up, and in most cases the common denominator is emotion. For instance, you just dropped your kids off at school after a difficult morning with them. As you drive to work you try to figure out what you, as a parent, could have done differently. Feeling emotionally drained already you wonder how you’re even going to make it through the day. You walk through the door and hear phones ringing and learn that team members have called in sick. Sound familiar? While you struggle with all of the emotions that this scenario brings, understand that your organization expects you to be at the top of your game from the moment you step through the door. 
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Date: June 15, 2011

What’s Your Perspective: Customer or Client?

Throughout my professional career, I have learned that there is a difference in the mentality of client-facing professionals who consider their target audience customers and those who consider their audience clients. I liken this variance in mentality to the difference between eating at a fast food chain – customer mentality, and eating at a luxury restaurant – client mentality. Read More »

Date: June 8, 2011

Naughty or Nice?

No, this isn’t a post about how you should behave in order to receive a nice Christmas present. The title of this article simply refers to how effective you are in aligning your personality characteristics with the job you have been hired to do. I think each of us has within us a callous side and a kind side. At times we may need to tap into one side or the other to keep a proper balance in our work environment. Read More »

Date: June 1, 2011

May 2011

How Do You Deal With Drama?

Recently, I received a response to my blog posting entitled “Lessons from the Past.” The response referred to a personal lesson this individual learned regarding idle chat in the workplace.  To quote the respondent, “Step away from the water cooler. You never know when the thoughts you share can be used to place you in a negative light with others. This is not to say that we shouldn’t engage in conversations with co-workers, just that we should keep them appropriate and positive. Remove yourself from conversations which are inappropriate and negative in nature.” Read More »

Date: May 4, 2011

April 2011

Professional Etiquette

It’s interesting to me to observe our younger team members participating in various after work social opportunities, such as business networking events or community volunteer activities. It makes me wonder how often professionals take the time to consider the perceptions they are creating for themselves, and their organization and whether they are positive or negative. Read More »

Date: April 27, 2011

Fix the Person First

Recently an opportunity occurred, within our organization, for two individuals from different departments to work together in order to resolve a client issue that was the result of a technology failure.  Read More »

Date: April 20, 2011

Valuing Humility in your Organization

Humility is a funny thing. It is seen by some as one of the most important characteristics of wisdom, and by others as a sign of weakness. Read More »

Date: April 13, 2011

The Indisputable Laws of Teamwork

In this post, I thought it would be fun to share with you the 17 Indisputable Laws of Teamwork as written by John C. Maxwell. For the laws that I find the most crucial to re-defining the “me-first culture,” I will offer a brief perspective.

The Law of Significance
. One is too small a number to achieve greatness. Read More »

Date: April 6, 2011

March 2011

Dear Boss

For this installment of Musings with Mitch, I have written a mythical letter to a fictional boss from the perspective of dedicated employee. Please note that my intention is not to suggest that writing a letter such as this is an appropriate way to communicate with your supervisor or leader. However, leaders and employees may find some educational value from this perspective. Read More »

Date: March 23, 2011

Lessons from the Past, Part II

I hope that you enjoyed my comments in Part I of this two-part post and that you will find this concluding episode equally beneficial. I’m excited to complete my list of the top-ten lessons that I’ve learned throughout my working-career. For me, it’s a bit cathartic because I get a chance to summarize and reinforce those teachable moments I have experienced that have had a profound impact on my professional development.  Read More »

Date: March 16, 2011

Lessons from the Past

For purposes of this article, I thought I’d take a bit of a retrospective look at some of the lessons I’ve learned throughout my working career, one or more of which may be beneficial to you.  This is my own personal top-ten list, which contains valuable, life-learning’s that I can now reflect upon as the most influential in molding me into the business-person I am today. To keep it interesting and keep you guessing, I have broken this article into two parts.  Read More »

Date: March 9, 2011

February 2011

Building Trust

For the last 11 years, Edelman PR has published its annual Trust Barometer, a global study that gauges people’s trust in institutions and industries. In America, the so-called “trust barometer” is sinking. The study found that 46 percent of Americans trust business, an 8-point drop from last year; 27 percent trust media, an 11-point decline, and 40 percent trust government, down 6 percent from a year before.  Read More »

Date: February 16, 2011

Engaging or Engaged? There’s a definite difference.

How many leaders do you know that are personable and easy to like, yet appear to lack sincerity or create real value to their organization?  Such is the dilemma I observe in organizations where leaders are actively engaging in day-to-day “PR” activities , but are not truly engaged in the firm’s long-term success. In today’s post, I want to emphasize that good leaders demonstrate both an interest and an aptitude to work in their organization as well as the desire and drive to work on their organization. Read More »

Date: February 2, 2011

January 2011

Follow Up to a Previous Posting Entitled: What Would You Do?

On December 10, 2010, I posted the following (potential) dilemma: Read More »

Date: January 26, 2011

Finding Peace at Work

Author’s Note: I wrote the following piece toward the end of 2010.  At the time, I was feeling in a particularly peaceful and reflective mood as the result of enjoying the holidays with my family and close friends. Being in such a relaxing state of mind made me think about those times that I, like you, must deal with issues at work that creates unnecessary stress. (And by “unnecessary,” I mean that the stress is not of our own doing, but is the result of a team member, peer, or even a supervisor.) Read More »

Date: January 19, 2011

December 2010

What Would You Do?

How frustrating is it when you have been disappointed by someone at work? Or simply become dispassionate about your role because of the daily “grind"?  I guess it depends on the particular issue and how “invested” you are in a particular outcome.  For leaders, every issue and related contingency must be evaluated in order to sustain a plausible roadmap for success. Long-term success is not simply the byproduct of a good business plan, it also requires effective and efficient execution of corresponding strategies. Read More »

Date: December 15, 2010

Measuring the Intangibles

In all performance management systems there exists a defined expectation for each employee, whereby, they are measured and rewarded for specific tasks and related outcomes. Most supervisors prefer to measure only the easily quantifiable performance expectations because they are compiled from internal reports, surveys or some other objective measurement. In addition, objective measurements can be much less problematic to a supervisor because they remove much of the acrimony that could be created by sharing their subjective analysis of an employees’ performance. Subjectivity, by its very definition, is open to interpretation. Subjectivity attempts to measure the intangibles of an employee such as effort and attitude, and may also deal with the positive or negative perceptions these personal intangibles create.
Employee Evaluation Read More »

Date: December 8, 2010

November 2010

Working at Peak Capacity

In every organization, the recipe for success is predicated upon the management’s ability to accurately measure the number of employees required to achieve their strategic objectives. It also requires that management balance the underlying aptitudes and capacities of their talent, and a work environment that provides their employees with flexibility to learn and grow on the job. This recipe is ever changing, based upon such ingredients as the ability of an organization to retain their best talent, the ability and interest of that talent to expand their core competencies and the ability of management to refine their vision in the face of ever-changing competitive, economic and regulatory pressures.   Read More »

Date: November 24, 2010

October 2010

Sorting your Spam

What would your life be like without emails? I mean, really? If you have a computer and any connectivity with the outside world, you’re getting emails, and a lot of them. You’re getting so many emails that many are from people or organizations that you don’t even know, universally known as “spam." In the workplace, emails are a necessary part of business. They allow communication to happen instantly and can keep everyone informed of your organizations’ goals, policies and procedures. They can also be great for recognizing achievement and sharing results. Read More »

Date: October 13, 2010

September 2010

Differentiating Between Wants and Needs

Have you ever felt that you were “owed” something by someone, maybe your employer, or even your boss? I’m sure everyone has at one time or another felt like this, and possibly deservedly so. This brings to mind a problem that I deal with at times, a perception of entitlement that can be, and usually is, different between one person and another. Read More »

Date: September 29, 2010

Importance of Engaging Talent Is Not a Myth

Recently, a colleague shared with me a graphic depiction of six myths often used by leaders to engage talent. I think the topic is worthy of discussion and the graph is attached for your review.
Engaging Talent Read More »

Date: September 1, 2010

August 2010

The Unimportance of Being Right

Okay, I’ll admit it; the unimportance of being right is a fun topic for me to discuss. Read More »

Date: August 25, 2010

Leadership Requires Flexible Styles

I was surfing the Web recently looking for a good reference piece to share on my blog. In my search, I discovered an interesting online article which briefly describes the six different leadership styles (visionary, coaching, affiliative, democratic, pacesetting and commanding), that are effective in the workplace. Click here to read the article in its entirety. Read More »

Date: August 18, 2010

Meeting Expectations

In any given day, week or month, the number of meetings I attend can be – I must admit – almost mindboggling. I’ve been thinking a lot lately about all of these meetings and, upon careful consideration, I confess that not all of these meetings are particularly beneficial to me. And, if body language is any indication, nor do they seem to be particularly interesting to some of the other people sitting around the table. Read More »

Date: August 11, 2010

July 2010

The Opportunity to Lead

One of my long-time valued clients recently sent me an excerpt from a leadership book that he found particularly insightful. Thank you Denis, this is great information! Denis and I agree - the qualities so expertly described below enables an individual the opportunity to lead others. I welcome all comments that you might have related to these characteristics; happy reading. Read More »

Date: July 21, 2010

3 Communication Tactics Every Leader Should Use

The oil spill in the Gulf of Mexico is an atrocious environmental disaster and through all of the media coverage, I have thought a lot about the various levels of leadership currently on display. To say that I have formed some opinions would be an understatement. Read More »

Date: July 14, 2010

June 2010

Leaving the Leadership Vacuum

Have you ever wondered where leaders go mentally when they need to gain a fresh perspective on their job? Perhaps he or she is looking for new and different methods of leadership inspiration; or, perhaps, simply searching for inspiration to improve leadership skills. Read More »

Date: June 30, 2010